Customer Conference

2012 marks the fifth consecutive year of our annual CRM Customer Conference.

We invite you to join the Customer Effective team and over 250 of your peers for a few days in Greenville. During the Conference you will have the ability to attend Industry Roundtables and interact with our team of experts in many of our twelve breakout sessions ranging from Business Intelligence, Mobile CRM, Data Quality and Advanced Customizations.

We are confident that you will leave our Conference with new knowledge and fresh ideas on how to improve your Microsoft CRM implementation with Customer Effective.

Event Details

2012 Keynote Address

This year, we are excited to announce that William Band from Forrester Research, Inc. will be joining us in Greenville for our Keynote Address. William's research focuses on helping organizations establish and validate CRM strategies, prioritize and focus CRM projects, build executive consensus, facilitate CRM vendor selection, and plan for project success. Click here to check out William's Blog if you are not familiar with his insight.

William has also authored two books on customer-driven business strategies: Creating Value for Customers: Designing and Implementing a Total Corporate Strategy and Touchstones: Ten New Ideas Revolutionizing Business.

Named one of CRM Magazine's 2007 Influential Leaders, and currently a member of the editorial board of CustomerThink, we are looking forward to having William in Greenville this year.


Event Highlights

  • Industry Roundtables
  • 12 Breakout Sessions
  • Sponsor Exhibit Hall
  • Networking Welcome Party
  • Customer Appreciation Dinner Party


Please visit our Customer Conference website to register and get more details about our 2012 Conference.