Customer Effective Blog

Brad Koontz
This is one of those little issues related to CRM usability that is probably easier solved by a CRM newbie than someone who has been working with CRM for a while. In order to add CRM folders to Outlook Favorites...
Scott Jung
We had an interesting occurrence with a client this week. Like many security conscious clients, they have limited ability for their servers to access the internet. In this client's case, they had a proxy that was required for access. Fairly...
Warren Chase
When Microsoft released CRM 2013 with its new look and feel, one of the biggest changes was how to navigate around the product. The left navigation pane was replaced by the menu/tile user interface. This menu, designed to take full...

See All Posts


  • Sept
  • 10
The New Era of Customer Service: Adding Knowledge to Microsoft CRM

Join us for a webinar presented by one of our Customer Conference sponsors: Parature, from Microsoft.

  • Sept
  • 24
2014 Customer Conference

Join us for the Hitachi Solutions CRM Customer Conference in Greenville, SC from September 24-26th

  • Oct
  • 2
Email Marketing Benchmarks: How Do You Stack Up Against the Best?

Join us for a webinar on October 2nd presented by CoreMotives, an IBM company, who is the Platinum Sponsor of our 2014 Customer Conference

See All Events

Connect with us