Customer Effective Blog

Brad Koontz
From the ashes of the recent financial crisis rose a competitive banking environment with more sophisticated and demanding customers. Today's bank customer demands a seamless, multi-channel customer experience and meaningful interactions. Many banks have turned to CRM systems to provide...
Joel Lindstrom
Since the release of Microsoft Dynamics CRM 2013, the platform has been on a very rapid release cycle. As was announced three years ago, the release cycle now includes two releases a year, a minor one in the spring and...
James O'Connor
With the release of Service Pack 1 for Dynamics CRM 2013 Microsoft has introduced an analyzer to track performance on CRM form Loads. To take advantage of this feature open a form on CRM and then using your keyboard select...

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  • Sept
  • 24
2014 Customer Conference

Join us for the Hitachi Solutions CRM Customer Conference in Greenville, SC from September 24-26th

  • Oct
  • 2
Email Marketing Benchmarks: How Do You Stack Up Against the Best?

Join us for a webinar on October 2nd presented by CoreMotives, an IBM company, who is the Platinum Sponsor of our 2014 Customer Conference

  • Oct
  • 14
CRMUG & AXUG Summit 2014

Meet us in St. Louis this fall for the CRMUG & AXUG Summit 2014!

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