Senior Consultant focused on Sales Force Automation using Microsoft CRM, reporting with SQL Reporting Services, and Dashboarding using Microsoft SharePoint

Microsoft Certified Business Management Solutions Specialist, Microsoft CRM installation, configuration, and applications.

Ten years of sales experience:

Datastream Systems 2000-2007 Sold CMMS/Asset Management software and associated Services

IKON Office Solutions 1997-2000 Sold business grade copiers and fax machines

 

Educational Experience:  1997- Bob Jones University, BS Marketing Management

"Far better is it to dare mighty things, to win glorius triumphs, even though checkered by failure... than to rank with those poor spirits who neither enjoy nor suffer much, because they live in a gray twilight that knows not victory nor defeat." –Theodore Roosevelt

Play with my daughter, play guitar, try new software, Xbox 360.

My biggest learning experience in life has been becoming a father. Regarding CRM philosophy, my experience working as a salesperson using various CRM applications have given me an understanding of what is required for CRM success, and an appreciation of the implementation hurdles faced by CRM users.

The people are great to work with. I love how we are focused on customer adoption, not just the technology.

We use Microsoft CRM to run our business, for almost every part of our business, for sales, project management, scheduling, timesheets, and expense reports. We know the product inside out, and the steps required to ensure user adoption because we have experienced it first hand. Our focus on Microsoft CRM gives us unparalleled expertise.

I use CRM to schedule my work and track my communication with clients.  It makes me more efficient because when I get a call for technical support or go to a client’s location for a training session, I can get a 360 degree view of what else is going on with the account that may have impact on what I’m doing.